Are you someone who is passionate about building relationships and excited to work with some of the largest brands in the world on innovative digital advertising programs? If so, AdAdapted is looking for a Client Success Manager to grow existing business, capture new opportunities, and deliver amazing service that leads to client satisfaction and continued growth.
You will own
- Building relationships with stakeholders at brands and agencies while executing large- and small-scale mobile advertising campaigns
- Working with AdAdapted’s sales team during pre-sales as well as collaborating on growing brand relationships and future campaigns
- Working with clients during all phases of the campaign; Serve as the strategic lead and ultimate point of escalation for clients and your team across your portfolio
- Monitoring campaign health and performance, collaborate with ad ops team to proactively employ optimization strategies
Must Have Requirements
- 5+ years previous account management experience required
- Experience in Digital Media, CPG, Paid Media, AdTech, MarTech, B2B, or SaaS
- Excellent written and verbal communication skills, desire, and previous experience to lead client conversations with senior-level professionals preferred
- Detail-oriented, highly organized, and self-motivated. The ideal candidate will have a proven track record of managing multiple projects at once.
- Desire to learn more about AdAdapted products and ability to communicate new product features and case study insights to clients to drive better satisfaction and ROI.
- Willingness and ability to travel as needed (light travel within the United States)